Two things get moderated around a post: the post itself, which is reviewed before or after it reaches readers depending on how your space is set up, and the comments members leave on it, which you can edit or remove one at a time.
Moderating posts needs permission to change posts. Editing and deleting comments runs on the permission to change problems, because the same discussion component serves problem discussions — so grant that as well to anyone who is to handle comments.
The policy is space-wide and set in Settings → General → Discussions, under Post moderation. It decides what a published post has to satisfy before readers see it:
Policy | A published post is visible when |
|---|---|
No moderation | It is not a draft. |
Post-moderation | It is not a draft and has not been rejected. |
Pre-moderation | It is not a draft and has been approved. |
Publishing a post sets its moderation state to Pending — unless the space runs without moderation, or the person publishing may moderate, in which case it goes straight to Approved. So under pre-moderation, a post published by a member waits, and the same post published by a moderator does not.
The same screen decides whether members may write posts and whether they may comment at all. See Enable and moderate discussions.
Open the post from Content → Posts. A published post that has not been reviewed shows a warning banner with a Moderate shortcut; the list can also be filtered by moderation state to find them all.
Press Moderate.
Choose the outcome.
If the outcome is Rejected, write the reason. It is rich content, so you can explain properly.
Confirm.
Outcome | Meaning | Effect |
|---|---|---|
Pending | Not yet reviewed | — |
In review | Someone is looking at it | The post stays as it is |
Approved | Cleared | Visible under any policy |
Rejected | Turned down | The post goes back to draft and its publication date is cleared |
A draft cannot be moderated — the post has to be published before there is anything to review. Rejecting one puts it back to draft, so a rejected post that is later fixed has to be published again.
The Discussion tab of a post holds the comments members have left, as a reply tree with the newest root comment first, and the tab shows the comment count when there are any. Each comment shows who wrote it, when, an Edited marker if it has been revised, and its vote score. Comments scoring below −5 are dimmed. A deleted comment stays in the tree as "This message has been deleted", so a conversation does not lose its shape.
The console cannot write comments or reply to them. What it can do is edit and delete what is already there.
Edit replaces the comment with a Markdown editor holding the original text. Saving stores a new revision and marks the comment as edited.
Delete asks for a reason and then removes the comment:
Reason |
|---|
Unsolicited |
Inappropriate |
Off-topic |
Violation |
Contains solution |
Deleting a comment with a reason emails its author. The wording of that email can be replaced — it is the eolymp/discussion/message-violation template, see Email templates.