Newsletters

A newsletter is bulk email sent from your space to a chosen set of its members — a call for a competition, a term's schedule, an announcement worth mailing rather than posting. You build it under Members → Newsletters, add recipients, and send it now or at a time you set.

Availability. Newsletters need a plan that includes them; without it the tab isn't there — see Why a section is missing. Viewing newsletters needs permission to read them, and creating, sending or deleting them needs permission to change them.

Recipients are always members of the space. There's no way to mail an address that has no member record, so anyone you want to reach has to be a member first.

Write the newsletter

1. Go to Members → Newsletters and click Create newsletter.

2. Choose the Type. This decides which email category the message belongs to, and members can unsubscribe per category.

3. Fill in the Name — internal, for finding it in the list — and the Subject, which is what recipients see.

4. Write the Content. The editor is the same rich-content editor used elsewhere in the console, with a live preview beside the form, and it supports placeholders filled from the recipient's profile.

5. Save.

Pick the type honestly. A member who unsubscribed from marketing won't receive anything you send as marketing, and a member who unsubscribed from nothing will receive all three. Getting it wrong doesn't fail loudly — those recipients are quietly marked Skipped.

To edit the newsletter afterwards, use Edit on its content card.

Add recipients

On the newsletter's Recipients tab:

• Add recipient picks one member.

• Add group imports every member of a group as a recipient.

Add group is a snapshot. It adds the people in the group at the moment you press it, and members who join the group afterwards are not added — so import groups after the membership is settled, or import again and check the list.

Send a test first

Send test email sends the message to your own address, as the signed-in administrator. It asks which member to simulate — their profile fills the placeholders — and which language to use, so you can see what a real recipient will get rather than a template full of empty slots.

Send it

Either send now or schedule:

• Send newsletter, from the header menu or the list, asks for confirmation and then sends to every recipient still pending.

• Scheduled date, a settings row on the newsletter, sends it automatically to all pending recipients at that moment. Clear the date to unschedule.

Sending goes to recipients that are still pending, so someone already sent to isn't mailed twice when you send again after adding more people.

Follow what happened

The Recipients tab shows one row per recipient with their name, email address and delivery status, filterable by status. The list columns show Recipients, and — from the column picker — Sent and Errors.

Send in a row menu sends to that one recipient, and is offered only while the row is Pending. Delete removes the recipient from the list.

Translations

A newsletter can carry translations. The language menu on the content card switches between the original and each translation, and Add translation starts a new locale in the editor. The split button also offers Delete translation while you're looking at one, and Send test email, which is where you check a translation reads correctly before it goes out.

Limits

Newsletter volume is capped by your plan — per day, per month, and in the number of campaigns a space may hold at once. See Quotas and limits.

Mail the space sends on its own — verification, notifications — isn't a newsletter and isn't built here; that's email templates.